DucksBayGÇó0226The following articles are presented to you as helpful tips in conserving water, addressing unique day to day situations that may occur in your household and insights into the very many aspects of our services and your water supply.


How to read a Water Meter

1aaWatermeterSteps to properly read your meter:

  1. Locate your meter box. In most cases, this will be a black box in the ground between you and your neighbor’s home, close to the street.
  2. Remove the lid and read the white dials ONLY. In the picture shown the meter reading is 10.

To calculate your water consumption subtract the last meter reading from the current meter reading.


Use your water meter to check for leaks:

  1. Make sure no water is being used inside or outside your home.
  2. Look at the triangular dial in the photo, this a leak indicator. If this dial is turning, you may have a leak.


Frequently Asked Questions

Question: What do I do if I am experiencing low pressure?
Answer: Check you personal cut off to make sure it is on. Next, check the curbstop valve in the meter box. If these are on, check the meter and surrounding area for possible leaks. Call our office and report low pressure for your area.
Question: Why does my hot water smell funny?
Answer: Most likely your water heater needs to be flushed. This should be done once a year. CAUTION: If you plan on doing this yourself, read the owners manual to keep from being harmed and/or damaging the water heater.
Question: Why does my bill have a “previous balance” when I know I sent My Payment?
Answer: We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve this problem.
Question: I couldn’t have used this much water!
Answer: You may not have- numbers can be transposed or hard to read. We can fix it! Or you could have a leaky toilet that’s difficult to detect. Just call the office we’ll help you figure it out.



5 basic Ways To Conserve Water.pdf

How To Save Water Outside The Home.pdf

How To Save Water Inside The Home.pdf

Texas Watershed Program Fact Sheet.pdf

Pet Waste & Water Quality.pdf

Customer and Public Notice of Annual Change in Water Quality Disinfection 2016.pdf


2016 CCR.pdf

Order Adopting Drought Contingency Plan.pdf

2016 audit.pdf


Please visit the link below to review the various systems, networks, facilities and professions who make It possible to have clean, and available water at your fingertips.
http://savewatertexas.orgVisit this website to calculate to estimate the amount of Water Wasted due to leaks. water-use/awwa-drip-calculator.htm